Dan Mitchell

6月 252018

Retailers don’t need to be reminded about the importance of customer experience. It’s critical – and that’s been true since the dawn of retail. But the nature of that experience has been changing at a rapid clip in recent years, due in large part to well-documented shifts in technology and [...]

How are retailers using real-time analytics to improve customer experience? was published on SAS Voices by Dan Mitchell

11月 202017

Just last week, Walmart announced that they'll be testing inventory management robots. These robots will cruise store aisles, scanning shelves to identify out-of-stock products and other issues. According Reuters, Walmart is testing these camera-equipped robots in a handful of stores, but plans to expand the test to 50 stores. We [...]

Effective retail planning requires precision and finesse was published on SAS Voices by Dan Mitchell