Leo Sadovy

12月 142018
 

By now you’ve seen the headlines and the hype proclaiming data as the new oil. The well-meaning intent of these proclamations is to cast data in the role of primary economic driver for the 21st century, just as oil was for the 20th century. As analogies go, it’s not too [...]

No, data is not the new oil was published on SAS Voices by Leo Sadovy

12月 072018
 

There is one equation every retail store, call center, traffic, airport or hospital manager should know by heart.  No, it’s not E = mc².  The one I had in mind is this: W = 1 / (μ – λ) It may not look like much, but it can mean the [...]

Analytics you can use: Manage your queue for better customer service was published on SAS Voices by Leo Sadovy

12月 072018
 

There is one equation every retail store, call center, traffic, airport or hospital manager should know by heart.  No, it’s not E = mc².  The one I had in mind is this: W = 1 / (μ – λ) It may not look like much, but it can mean the [...]

Analytics you can use: Manage your queue for better customer service was published on SAS Voices by Leo Sadovy

5月 222018
 

Andy Dufresne, the wrongly convicted character in The Shawshank Redemption, provocatively asks the prison guard early in the film: “Do you trust your wife?” It’s a dead serious question regarding avoiding taxes on a recent financial windfall that had come the guard's way, and leads to events that eventually win [...]

AI and trust was published on SAS Voices by Leo Sadovy

12月 202017
 

US health care costs are the highest in the developed world, despite per-capita healthcare spending roughly double that of the others, but with outcomes worse-or-equal-to comparable countries. A 2014 Commonwealth Fund study ranked the United States 11th out of 11 major industrial nations in overall healthcare. An aging population is [...]

Using data to discover what’s driving hospital readmissions was published on SAS Voices by Leo Sadovy

9月 112017
 

If you’ve got SAS running within your organization, which is likely considering that over 90 percent of the largest global firms have SAS, you’ve probably been hearing a lot about SAS® Viya™, the latest modernization of the SAS platform. But amidst all the talk about microservices and actions, procedures and [...]

SAS Viya: What’s in it for me, the business? was published on SAS Voices by Leo Sadovy

1月 312017
 

You have all seen, or perhaps even created, some really bad graphics: Cluttered, confusing, too small, incomprehensible. Or worse, the author may have committed one of the three unforgivable sins of data visualization by deceptively distorting a map, truncating the axis so as to misrepresent the data, or used double […]

How to make your pie chart worse was published on SAS Voices.

6月 232016
 

The “big” part of big data is about enabling insights that were previously indiscernible. It's about uncovering small differences that make a big difference in domains as widespread as health care, public health, marketing and business process optimization, law enforcement and cybersecurity – and even the detection of new subatomic particles. […]

Big: Data, model, quality and variety was published on SAS Voices.