network data

8月 072018
 

How important is the customer experience in communications today? “Very important” is an understatement. It should be the top area of focus for all communications providers. It’s no secret that when customers are extremely satisfied, they become brand champions for the companies that provide them the products and services they [...]

How are CSPs using real-time analytics to improve customer experience? was published on SAS Voices by Michael Pawlak