real-time analytics

8月 112018
 

With analytics, brands can see the world as their customers do ‒ and shape customer experience in real time. And according to latest Harvard Business Review Analytics Services Report, Real-Time Analytics: The Key to Unlocking Customer Insights & Driving the Customer Experience, real-time analytics is a critical enabler. There are [...]

Who owns real-time customer interactions in the C-suite? was published on Customer Intelligence Blog.

6月 252018
 

Retailers don’t need to be reminded about the importance of customer experience. It’s critical – and that’s been true since the dawn of retail. But the nature of that experience has been changing at a rapid clip in recent years, due in large part to well-documented shifts in technology and [...]

How are retailers using real-time analytics to improve customer experience? was published on SAS Voices by Dan Mitchell

5月 312018
 

We asked banking leaders. Here’s a sneak peek of our findings in advance of our June 12 webinar How important is customer experience in banking today? Very. It's the number one business challenge banks face, surpassing even regulatory compliance, because it links directly to revenue. And the stakes are only [...]

How are banks using real-time customer analytics to improve the customer experience?  was published on SAS Voices by David Wallace

1月 082018
 

Real-time analytics is, at its most basic, being able to present the right offer at the right time. And it’s the ultimate competitive differentiator in today’s age of highly valued customer experiences. Marketers need to understand why this capability is so important to customers, and how to implement this kind [...]

A marketer’s guide for real-time analytics was published on Customer Intelligence Blog.

8月 112015
 

As technology and analytics continue to evolve, we're seeing new opportunities not only in the way that we analyze data, but also in deployment options. More specifically, real-time deployment of analytical algorithms that enable organizations to detect and respond to security threats, offer timely incentives to customers, and mitigate risk by detecting compliance […]

The post Streaming Text Analytics: Finding value in real-time events appeared first on The Text Frontier.

4月 172015
 

Is text analytics part of your current analytical framework? For many SAS customers, the answer is yes, and they've uncovered significant value by integrating this technology. As text data continues to explode in volume, SAS Event Stream Processing can be used to analyze not only high-velocity structured data, but also unstructured […]

The post Event Stream Processing with Text Analytics appeared first on The Text Frontier.